Indicates whether if this vacancy posting is part of the NY HELPS Program.NY HELPNo

The agency in which the vacancy exists.AgencyAssembly Majority, NYS

The job title for the vacancy.TitleConstituent Services Liaison

The job title for the vacancy.Occupational CategoryOther Professional Careers

The salary grade for this vacancy. Salaries are determined by salary grade and bargaining unit.Salary GradeNS

The collective bargaining unit to which this vacancy is assigned.Bargaining UnitNone listed

The minimum and maximum of the salary range for this vacancy.Salary RangeFrom $50000 to $55000 Annually

Indicates whether this job is full-time or part-time. If the job is part-time, an estimated percentage will be provided. Employment Type Full-Time

This indicates the type of job, typically permanent, temporary, or provisional. 'Provisional' means that the appointment will be temporary until the incumbent takes and passes an appropriate civil service examination. Appointment Type Permanent

Jurisdictional class is the indicator for how this job can be filled. The classified service is governed by the Civil Service Commission, and consists of competitive, non-competitive, exempt, and labor classes. 'Competitive class' indicates that the applicant must take and pass an appropriate civil service examination. 'Non-competitive class' indicates that the applicant's qualifications will be evaluated without a civil service examination. 'Exempt class' indicates that the applicant will be evaluated by methods other than competitive or non-competitive, and that incumbents will not be granted tenure. 'Labor class' requires that applicants possess skills or other physical characteristics that cannot effectively be evaluated by other means. The unclassified service is legislatively defined, and includes such positions as elected officials, department and agency heads, and all academic personnel in public schools, colleges, and universities. Jurisdictional Class Non-competitive Class

Estimates the percentage of time incumbents of this vacancy will be required to travel. Travel Percentage 0%

This provides information on the expected workweek. Workweek Mon-Fri

The number of hours in the workweek, typically 37.5 or 40 for full time, or any other number for part time.Hours Per Week 37.5

Workday

The start time for this vacancy. If the agency employs flextime, this will be the earliest time this vacancy's shift can start. From 9 AM

The end time for this vacancy. If the agency employs flextime, this will be the latest time this vacancy's shift can end. To 5 AM

If checked, the agency allows flextime. Flextime allowed? No

If checked, this vacancy includes mandatory overtime. Mandatory overtime? No

If checked, this agency allows compressed workweek scheduling. Compressed workweek allowed? No

If checked, this agency allows telecommuting for this position. Telecommuting allowed? No

The county in which the vacancy is located. County Queens

The street address where the vacancy is located. Street Address East Elmhurst

Empire State Plaza

The city where the vacancy is located. City Queens

The state where the vacancy is located (the default is New York). StateNY

The zip code where the vacancy is located. Zip Code11370

The duties that the incumbent of the vacancy will be expected to perform. Duties Description As a Constituent Services Liaison, you will be responsible for managing and responding to casework correspondence, providing thoughtful and effective assistance, and ensuring that constituents feel heard and supported in addressing their concerns. The role demands an individual who thrives under pressure, can prioritize tasks, and demonstrates unwavering persistence in advocating for the needs of the community.The role will focus on addressing a wide range of constituent needs, from housing concerns to public assistance, discrimination complaints, and quality of life issues.
Constituent Services & Management
Community Engagement
Documentation & Reporting
Language Support

The minimum qualifications required for this vacancy. Minimum Qualifications Key Abilities & Qualifications:
? Proficiency in Spanish: Strong speaking, reading, and writing skills in Spanish are required. The ability to converse with and assist Spanish-speaking
constituents is essential to the role.
? Empathy and Patience: Ability to engage with constituents who may be facing difficult situations, demonstrating kindness, patience, and a solutions-oriented attitude.
? Strong Organizational Skills: Excellent time management, attention to detail, and the ability to juggle multiple cases and tasks simultaneously.
? Persistence & Diligence: Ability to follow through on constituent requests, staying dedicated to resolving issues even when the process is challenging or requires multiple steps.
? Knowledge of Local Issues: Familiarity with the diverse, multicultural, and immigrant communities in the district, and understanding the unique challenges they may face in accessing services.
? Tech Savvy: Comfortable using Google Suite applications and casework management tools to track and document constituent issues.
? Excellent Communication Skills: Ability to express the values and priorities of a deeply progressive elected official, both in writing and through personal interactions with constituents.
? Collaborative Spirit: Ability to work as part of a team, engaging with other staff members and community organizations to support the needs of the district.
Preferred Experience:
? Experience with casework or constituent services in a political or governmental setting.
? Familiarity with issues affecting immigrant populations, including public assistance programs, housing, education, and employment discrimination.
? Fluency in additional languages (Bangla, Arabic, Greek, or Urdu) is a plus, but not required.

Additional comments regarding the vacancy. Additional Comments The New York State Assembly is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We do not discriminate in employment opportunities or practices on the basis of actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related medical conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member status, disability or any other characteristic protected by law. Women, people of color, including bilingual and bicultural individuals, LGBTQ persons, and people with disabilities are encouraged to apply.

Some positions may require additional credentials or a background check to verify your identity.

The name of the contact person for this vacancy. Name Holly Brantley

The telephone number to use for questions about this vacancy. Telephone 5184554015

The fax to use for this vacancy. Fax

Email address for emailing applications, or to ask questions about this vacancy. Email Address BrantleyH@nyassembly.gov

Address

The street address of the contact for this vacancy. Street 104 Concourse Level

Empire State Plaza

The city for the contact for this vacancy. City Albany, ny

The state of the contact for this vacancy (the default is New York). State NY

The zip code for the contact for this vacancy. Zip Code 12248